Conversation.

Customer: "Where are your Hanukkah books for children?"

Me, as I walk her over to the holiday display in the children's section:  "We have a display in the children's section of all the winter holidays, and then they are all inter-shelved with the rest of the picture books.  They have a blue "Hanukkah" sticker on the spine."

Customer:  "Is this all of them?"

Me:  "No, there are more with the blue sticker shelved with the other books."

Customer:  "Blahblah library has them separated in a holiday section."

Me:  "I see.  We don't do that.  Would you like for me to look some up for you?"

Customer:  "No, I was just using the catalog.  So they are by author name?"

Me:  "Yes, but you can spot them pretty easily by looking for the stickers if you don't want to search the catalog.  See, here are a few right here."

Customer:  "Blahblah library has them separated in a holiday section."

Me:  "I see.  We don't do that.  Please let us know if you need any help finding anything." 

I walk back to the desk.

 

 

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